Got a question or want to give us feedback?
Feel free to send us a message or use our live chat If you need to speak with someone straight away, live web chat is available Monday to Friday from 9.30am - 4.30pm. Except for 10am-12pm the first Wednesday of the month for a team meeting and training.
Write to us at either of our main office addresses
Give us a call if you need to talk about something in detail
Our contact centre is open from 8.30am - 5.00pm, Monday - Friday and until 7.00pm on Thursday.
We are closed between 10:00am - 12:30pm the first Wednesday of the month.
Calls into and out of Abri may be recorded for training and security purposes.
If you have an emergency and need to contact us outside of our opening hours, please call 0300 123 1567. Alternatively, you can contact us on our out of hours line 0208 051 8618 or our payment line by calling 0161 649 2051. But remember if you call out contractors for a repair that is not an emergency, you will be charged (and repairs outside working hours are more costly).
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With an account you can:
- Report repairs
- Make payments
- Check your balance and account statements
- Add and update your tenancy information
- Manage your settings
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If you don’t have an account but would like to make a payment, use the link provided below.