Benefits

Am I entitled to any financial support or benefits? 

There are lots of benefits available, and whether you can get them will depend on your circumstances. For example, you may be able to get help with: 
- Rent charges 
- Disability needs 
- Childcare costs 

To check which welfare benefits support you may be eligible for, please use the Better Off Calculator.  

If you are near or are of pension age, you might find these calculators helpful: 

Pension Credit calculator Use this to work out how much pension credit you might be able to get. 

State Pension calculator Use this to work out when you will reach State Pension age and the amount you might be able to get. 

If you would like further advice, please contact our Customer Contact Centre on 0300 123 1567, who can refer you to our specialist benefits advisers for a free benefits check. 

I have a problem with my Housing Benefit claim 

If you are experiencing issues with your Housing Benefit, please first contact your Local Authority (your council), to find out more information on the problem and what you can do to resolve it.  

If you need more advice, please contact our Customer Contact Centre on 0300 123 1567, they can pass you onto our specialist teams for more support. 

I have a problem with my Universal Credit Claim 

If you are experiencing problems with your universal credit then please use your online journal to contact your case manager.  

If you need more advice, please contact our Customer Contact Centre on 0300 123 1567, they can pass you onto our specialist teams for more support. 

I need help with applying for benefits 

If you’re not sure which benefits to apply for, or would like a bit more help, get in touch with our Customer Contact Centre on 0300 123 1567. You can also speak to another organisation, such as your local Citizens Advice.