Making Mutual Exchanges easier for you
Today we’re introducing SwapTracker, part of the HomeSwapper package, to digitalise the mutual exchange (MEX) process from application to completion.
This means all the information related to your exchange will be online and accessible anytime. It allows you to keep track of progress, in real time, and provides transparency throughout the entire process so you can keep an eye on how it’s going, without having to contact us. You can also communicate easily with us through the portal, share updates and upload documents to the system.
What is a mutual exchange?
A mutual exchange takes place when two or more customers want to swap their homes, usually when they’re looking to upsize or downsize. You can read more about the process and the benefits of exchanging your home here.
Interested in a mutual exchange?
If you’re interested in mutually exchanging your home, get in touch via the MyAbri portal or by emailing hello@abri.co.uk.
We’ll send you a link to complete a MEX application form online. If you're already registered on HomeSwapper, we will send a link to the form via Swaptracker.
If you are not able to complete the mutual exchange process digitally please contact the Home Connections Team.
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