Supporting customers with hate crime
We’re committed to keeping you safe in your home and out in the community, and this means we take a zero tolerance approach when it comes to hate crime.
It’s Hate Crime Awareness Week so we wanted to take the opportunity to make sure you know how to report incidents if you or your neighbours are affected by hate crime.
What is hate crime?
Crimes committed against someone because of their disability, transgender-identity, race, religion or belief, or sexual orientation are called hate crimes and should be reported to the police. This includes threatening behaviour, assault, robbery, damage to property, inciting others to commit hate crimes, harassment and online abuse.
How we can help
There are a number of ways we can support you when you report hate crime to us and the police. This might include:
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Target hardening – such as a personal alarm, extra security lighting, a spyhole and chain or extra bolts
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Exploring a management move if it isn’t safe for the customer to remain in their home
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Issuing a warning letter, an acceptable behaviour contract or notice of seeking possession.
If you’re in immediate danger call 999 to report a crime that’s in progress or if someone is in immediate danger.
If the crime isn’t an emergency, you can report it to us here. Or if you’d like to remain anonymous you can report incidents of hate crime to CrimeStoppers on 0800 555 111.
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