Protecting yourself from scam calls

Scam calls are made by criminals trying to deceive you into giving them money, or your personal and financial information. They can be really convincing and sometimes it’s hard to tell them apart from the real deal. So, to keep you, your money and information safe, it’s important to know what to look out for when you get a call from someone claiming to be us: 

• We’ll always identify ourselves by name and inform you we’re calling from Abri
• We’ll ask for two pieces of information to confirm we're speaking with the right person. This could be something like your date of birth, post code, or information about other customers living in the property or other personal information 

If you’re ever unsure, hang up and call our contact centre on 0300 123 1567 to verify or drop us a message on the portal, www.MyAbri.co.uk, with the details so we can look into it. You can find out more about other possible scams by clicking the stories to the right.